FAQ

FAQ — Frequently Asked Questions

📦 Shipping & Delivery

How long does shipping take?

Shipping time depends on your location:

  • USA: 5–10 business days

  • Europe: 6–10 business days

  • UK & Canada: 6–12 business days

  • Other countries: 7–14 business days

We ship worldwide 🌍.

Do you offer free shipping?

Yes! We offer Free Shipping on orders over €50.

How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking number.
You can track your parcel here → Track Your Order (insert your tracking page link).


💡 Product Questions

Does the light disturb others at night?

No, the LED Book Reading Light is designed with soft, diffused lighting that only illuminates your page — not the entire room.

Does it hurt the eyes?

Not at all! It has 3 color modes (Warm / Neutral / White) and an eye-friendly anti-glare design.

Is it rechargeable?

Yes! It includes a USB rechargeable battery. One charge lasts for several nights of reading.

Is it heavy?

Not at all — it’s ultra-lightweight and portable, perfect for travel, dorms, or bedtime reading.


🔄 Orders & Returns

Can I change or cancel my order?

If your order has not been processed yet, we can modify it.
Contact us ASAP via our Contact Us page.

What if my item arrives damaged?

We will send you a free replacement or issue a full refund.
Just contact us with photos of the damaged item.

Do you offer returns?

Yes — you can return your product within 30 days.
Please check our Refund Policy for more details.


🤝 Other Questions

Where do you ship from?

We ship from our international fulfillment centers depending on your destination.

How can I contact you?

You can reach us anytime through our Contact Us page.
Our support team responds within 24 hours.

Contact form